FirstBank emerges Best Bank in Nigeria, digital mutation


Nigeria’s premier banking institution and leading financial services inclusion services provider, First Bank of Nigeria Limited has so far won two awards: Best Bank in Nigeria 2022 and Best Banking Digital Transformation Nigeria at the International Investor Awards 2022, a print and online publication that offers insights, news and visual informative pieces with topics ranging from world markets, investing opportunities, industry analysis and so much more.

The bank was awarded the Best Bank in Nigeria 2022 award for its outstanding leadership role in promoting financial inclusion in our country Nigeria which has been aimed at improving lives and stimulating businesses of individuals across the country.

Also, the Best Bank in Digital Transformation was awarded to FirstBank in respect to its continued efforts at reinventing its digital banking channels which have been central to reinforcing the bank’s leading role in bringing to reality a cashless society in the country, while putting customers at an advantage of enjoying a secured and seamless digital banking experiences. The Bank’s digital banking channels include its newly unveiled fully automated branch (FirstBank Digital Experience Centre), *894# USSD banking, FirstMobile, First online, and WhatsApp banking among others.

Expressing delight at the Bank’s performance. Ms Folake Ani-Mumuney, its Group Head, Marketing and Corporate Communications, said: “We thank International Investor Awards for the recognition, while dedicating these awards to our esteemed customers spread across the world for their unflinching patronage of our services through our 128 years of existence.

As a bank that is sewn into the fabric of society, we pledge commitment to ensuring that our customers enjoy safe, secure and advanced financial services as they seamlessly carry out their banking transactions on the go, no matter their location,” she concluded.

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